OPS For Agencies

Ongoing Operational Leadership

Fractional COO Retainer

Embedded execution, accountability, and operational rhythm — without a full-time hire.

Leadership & Oversight Delivery & Capacity Systems & Accountability

Ongoing Operational Leadership

Fractional COO

Embedded operational leadership that owns execution, accountability, and the operating rhythm — without a full-time hire.

Operating System Ownership Execution Cadence Accountability & Data

What a Fractional COO Actually Does

Hands-on leadership — not outside advice

Fractional COO support is an ongoing partnership where we operate alongside the founder and leadership team as embedded operational leadership.

Instead of advising from the outside, we take ownership of the operating system, execution cadence, and accountability across the business. This allows the founder to step out of day-to-day firefighting and focus on vision, growth, and leadership.

This is not a consultant relationship — it’s hands-on operational leadership.

Who This Is For

Best for agencies with momentum that need oversight

Fractional COO support is ideal for agencies that already have momentum but need continuous operational oversight.

Are scaling teams, clients, or service lines

Need consistent delivery and margin protection

Want accountability without micromanagement

Are preparing for a growth phase, restructure, or stabilisation period

If your agency needs someone owning operations week-to-week, this is the right engagement.

What We Own

Operational health across the business

Owning and evolving the operating system (EOS / Scalable aligned)
Translating strategy into execution
Protecting delivery quality and margins
Managing capacity and workflow efficiency
Supporting hiring, role clarity, and onboarding
Enforcing accountability and performance standards

We work closely with the founder, but without creating dependency.

How the Engagement Runs

A consistent cadence that keeps momentum visible

Weekly Founder / COO sync

Clear priorities, blockers removed, execution aligned.

Ongoing KPI tracking and reporting

Progress is measured, not guessed.

Monthly leadership reviews

Performance, capacity, delivery quality, and decisions.

Quarterly planning & execution support

Align targets, teams, and delivery to the next phase.

Fractional COO Packages

Three retainer tiers based on involvement

Fractional COO – Core

Best for agencies needing operational oversight and leadership rhythm.

Hours10–15 / month
Investment$2,500 – $3,500

Fractional COO – Embedded

Deeply embedded leadership during growth, restructure, or turnaround.

Hours40+ / month
Investment$7,000 – $9,000

The Outcome

Sustainable growth, without founder firefighting

Operations run without constant founder intervention
Teams execute with clarity and accountability
Leadership decisions are informed by real data
Growth becomes sustainable instead of stressful

Preparing your experience…